Enterprise SaaS firm Capillary Technologies reported a 22% year-on-year decline in net profit for the third quarter, with earnings slipping to INR 8 crore, reflecting margin pressures amid a challenging global technology spending environment. The performance underscores the broader slowdown impacting mid-sized SaaS players as enterprises adopt a more cautious approach to technology investments.
Despite the dip in profitability, Capillary continued to record steady revenue growth during the quarter, supported by strong customer retention and incremental adoption of its loyalty, customer engagement, and analytics platforms across key markets.
Margin Pressure Amid Cost Realignment
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