In a major development for the conversational AI sector, Bengaluru-based startup Giga has secured $61 million in new funding to accelerate the development and deployment of AI-powered voice agents designed specifically for customer care centres. The funding round, led by Redpoint Ventures with participation from existing investors such as Y Combinator and Nexus Venture Partners, marks one of the largest early-stage raises in India’s rapidly evolving AI ecosystem.
Founded in 2023 by IIT Kharagpur alumni Varun Vummadi and Esha Manideep, Giga initially focused on building infrastructure for on-premise large language models (LLMs). However, the company soon identified a stronger and more immedi
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