Artificial Intelligence (AI) is no longer a futuristic experiment in the Banking, Financial Services, and Insurance (BFSI) sector—it is quietly becoming core infrastructure. While flashy consumer-facing innovations once dominated headlines, today’s transformation is subtler yet more profound. From underwriting loans to detecting fraud in milliseconds, AI is embedding itself deep within financial systems, reshaping how institutions operate, compete, and manage risk.
Globally, major banks such as JPMorgan Chase and HSBC have invested heavily in AI-driven analytics and automation. In India, institutions like HDFC Bank and ICICI Bank are integrating AI to streamline customer service, enhance di
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