In a sweeping move to optimize operations and cut costs, India’s quick commerce unicorn Zepto has reportedly laid off hundreds of employees across departments as part of its broader automation and efficiency drive. The layoffs come at a time when the company is aggressively pushing to improve profitability and streamline its dark-store network ahead of a potential public listing in the next 18–24 months.
According to multiple industry sources, the job cuts primarily affected roles in operations, warehouse management, and support functions, as the company ramps up the use of artificial intelligence (AI) and automated systems to manage inventory, route planning, and last-mile logistics. Emplo
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