Urban Company, one of India’s largest home services platforms, reported a net loss of INR 21 crore for the third quarter of the ongoing financial year, as the company continued to pour capital into its healthcare-focused vertical, InstaHelp. The loss underscores the startup’s strategy of prioritising long-term expansion and platform building over short-term profitability, even as core service demand remains resilient.
According to people familiar with the company’s financials, the Q3 loss was largely driven by increased operating expenses linked to technology development, customer acquisition, and service partner onboarding for InstaHelp. The platform, launched to offer at-home healthcare a
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